Moniepoint Data Entry Officer Job in Oyo State
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About Moniepoint

Moniepoint is an all-in-one financial ecosystem serving businesses and their customers across Africa. The company provides solutions that enable seamless payments, banking, credit, and business management.

In 2023, Moniepoint processed $182 billion in transactions and became Nigeria's largest merchant acquirer. The company is focused on its mission of creating financial happiness for everyone, everywhere by providing businesses and individuals with accessible and reliable financial solutions.

Moniepoint is a customer-focused organization that combines technology, data, and innovation to develop financial products that address real-world business needs. Its solutions include payment services, credit and overdraft facilities, banking tools, and security measures designed to make financial transactions safer and more convenient.

The company also promotes a workplace culture built around innovation, collaboration, learning, teamwork, and professional growth.

Data Entry Officer Job at Moniepoint

Moniepoint is seeking a detail-oriented and organized Data Entry Officer to join its team in Oyo State. The position is suitable for candidates with experience in data entry, data operations, administration, fintech, retail technology, SaaS, or related fields.

The successful candidate will be responsible for entering, updating, validating, and maintaining customer and merchant information within the Moniebook platform. The role will also involve supporting onboarding activities, maintaining accurate product and inventory records, identifying data inconsistencies, and collaborating with internal teams to ensure that customer accounts are ready for use.

Job Details

• Job Title: Data Entry Officer

• Reports To: Lead, Onboarding

• Location: Iddo and Egbeda, Oyo State

• Work Mode: Hybrid

• Employment Type: Outsourcing

• Experience: 1–3 years

• Industry: Fintech / Financial Technology

Job Purpose

The Data Entry Officer will play an important role in ensuring that customer and merchant information is accurate, complete, and properly maintained within the Moniebook platform.

The position involves managing a variety of data, including customer profiles, product catalogues, stock-keeping units (SKUs), pricing information, inventory levels, and other account-related records.

Working closely with Onboarding Specialists and Account Managers, the Data Entry Officer will help ensure that merchant accounts are properly prepared before they go live.

Accuracy, speed, organization, and attention to detail are critical to the role. The successful candidate will contribute to reliable reporting, efficient onboarding, and a smooth customer experience.

Key Responsibilities

1. Data Entry and Record Management

The Data Entry Officer will be responsible for entering and maintaining important merchant and customer information.

Key duties include:

• Entering, updating, and maintaining merchant information.

• Managing product catalogues and SKUs.

• Updating pricing and inventory information.

• Maintaining customer profiles and account records.

• Processing bulk data uploads from spreadsheets and CSV files.

• Checking submitted data for completeness and accuracy before uploading.

• Ensuring that all records follow Moniebook's approved data standards and naming conventions.

The successful candidate must be comfortable handling large volumes of information while maintaining a high level of accuracy.

2. Supporting Customer Onboarding

The Data Entry Officer will provide important data support during the customer onboarding process.

Responsibilities include:

• Preparing merchant accounts before onboarding.

• Populating product, inventory, and configuration information within required timelines.

• Reviewing customer-submitted templates for missing or incorrect information.

• Following up on incomplete information and resolving data gaps.

• Supporting the setup of catalogue structures.

• Assisting with tax configurations and payment settings as directed by the Onboarding team.

The goal is to ensure that data-related issues do not unnecessarily delay customer onboarding or account activation.

3. Data Validation and Quality Assurance

Maintaining accurate data is one of the most important responsibilities of this position.

The successful candidate will:

• Review records for errors and inconsistencies.

• Identify and correct duplicate information.

• Detect outdated or incomplete records.

• Cross-check information across spreadsheets, CRM systems, and POS back-end platforms.

• Ensure that information remains consistent across different systems.

• Identify unusual or potentially incorrect data.

• Document data anomalies and escalate them to the appropriate team for resolution.

Strong attention to detail will be essential when reviewing large amounts of information.

4. Process Management and Documentation

The Data Entry Officer will also be responsible for maintaining clear documentation of data-related activities.

This includes:

• Recording data entry activities.

• Maintaining import logs.

• Documenting corrections and changes.

• Updating correction histories in the CRM.

• Recording common data errors and their solutions.

• Contributing to a shared knowledge base.

• Identifying recurring workflow challenges.

• Suggesting practical improvements to the Operations Lead.

The role requires an individual who can follow established procedures while also identifying opportunities to make processes faster and more efficient.

5. Cross-Functional Collaboration

The Data Entry Officer will work with several internal teams, including Onboarding Specialists, Account Managers, and Support teams.

Responsibilities may include:

• Responding to ad-hoc data requests.

• Completing assigned requests within agreed SLA timelines.

• Working with internal teams to obtain missing customer information.

• Helping prevent data-related delays during onboarding.

• Communicating issues that may affect customer account readiness.

Good communication and teamwork will therefore be important for success in this role.

Qualifications and Requirements

Applicants should meet the following requirements:

• 1–3 years of experience in data entry, data operations, or a similar position.

• Experience in SaaS, retail technology, fintech, or a related industry is preferred.

• Excellent attention to detail.

• Demonstrated ability to maintain high levels of accuracy when handling large volumes of data.

• Good knowledge of Microsoft Excel or Google Sheets.

• Ability to perform data cleaning and use functions such as VLOOKUP/XLOOKUP and basic formulas.

• Familiarity with CRM systems.

• Familiarity with POS or back-office SaaS platforms.

• Strong organizational and time-management skills.

• Ability to manage multiple tasks and projects simultaneously.

Preferred Qualifications

Candidates with the following additional experience may have an advantage:

• Experience with bulk CSV imports.

• Previous involvement in data migration projects.

• Experience managing product catalogues.

• Knowledge of SaaS-based data management.

• Experience in retail operations.

• Familiarity with inventory management systems.

• Experience working with point-of-sale platforms.

• Previous experience supporting onboarding, implementation, or customer success teams.

• The candidate must be based in Iddo and Egbeda.

About the Ideal Candidate

Moniepoint is looking for someone who takes genuine pride in maintaining clean, accurate, and reliable data.

The ideal candidate should be:

• Highly detail-oriented.

• Organized and process-driven.

• Proactive in identifying potential problems.

• Comfortable working with large volumes of information.

• Able to remain calm under pressure.

• A strong team player.

• Comfortable using technology and digital tools.

• Interested in finding faster and smarter ways to complete tasks.

• Committed to accuracy without sacrificing efficiency.

The successful candidate should understand that accurate data plays an important role in the customer journey and overall operational performance.

What Success Looks Like

Performance in this position will be measured against clear operational objectives.

Successful performance includes:

• Maintaining 99% or higher data-entry accuracy across merchant account builds and catalogue uploads.

• Ensuring there are zero go-live delays caused by data readiness issues.

• Completing ad-hoc data requests within established SLA timelines.

• Keeping the open task backlog below 5% at any given time.

• Achieving an average rating of more than 4.5 from Onboarding Specialists and Account Managers based on data quality and turnaround time.

These performance expectations highlight the importance of accuracy, speed, consistency, and effective collaboration.

What Moniepoint Offers

Moniepoint provides a work environment designed to support employees professionally and personally.

People-Focused Culture

The company places strong emphasis on employee well-being and creating an environment where team members feel valued. Moniepoint promotes open communication, collaboration, inclusion, and respect for different perspectives.

Learning and Development

Employees have access to a learning-focused environment that encourages knowledge sharing, professional development, and training.

Compensation and Benefits

The company states that employees receive an attractive compensation package that includes:

• Competitive salary

• Pension

• Health insurance

• Annual bonus

• Other employee benefits

Hiring Process

Candidates who progress through the recruitment process can expect several stages.

The process includes:

1. Preliminary Recruiter Call

The first stage involves a preliminary phone conversation with a recruiter. This provides an opportunity to discuss the position and assess the candidate's suitability.

2. Hiring Team Interview

Shortlisted candidates will proceed to an interview with members of the hiring team. This stage may focus on the applicant's experience, skills, technical abilities, and suitability for the Data Entry Officer position.

3. Executive Interview

Candidates who progress further may have an interview with a member of Moniepoint's executive team.

Applicants should therefore be prepared to discuss their previous work experience, data-management skills, attention to detail, ability to work under pressure, and experience using tools such as Excel, Google Sheets, CRM systems, and other business platforms.

Equal Employment Opportunity

Moniepoint Inc. is an equal-opportunity employer. The company states that it values diversity and is committed to creating an inclusive workplace for employees and job candidates.

Final Thoughts

The Moniepoint Data Entry Officer position in Oyo State presents an opportunity for candidates with experience in data entry, data operations, fintech, retail technology, SaaS, or related fields.

The role is particularly suited to professionals who are highly organized, technology-oriented, detail-focused, and capable of managing large volumes of information accurately.

Candidates interested in the position should carefully review the requirements, particularly the 1–3 years of relevant experience, Excel or Google Sheets proficiency, data-management skills, and the requirement to be based in Iddo and Egbeda, Oyo State.

If you have the required skills and experience, this opportunity could provide valuable exposure to fintech operations, customer onboarding, data management, and digital financial services.

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